• White: 80° - 85°C, 1 to 3 min
• Green: 82° - 85°C, 3 min
• Oolong: 85° - 95°C, 3 to 4 min
• Black: 95°C, 3 to 5 min
• Herbal: 95°C, 3 to 5 min

It's important to note that these are general guidelines, and you might need to adjust the steeping time and temperature based on your personal taste preference. Also, the quality of the tea leaves and personal preference greatly influence the steeping process. Higher-quality teas often require lower temperatures and shorter steeping times to avoid bitterness. Similarly, some people prefer stronger tea and may steep their tea for a longer time.

Experimenting with different steeping times and temperatures is the best way to find the perfect balance for your taste.

Like most organic substances, tea is highly sensitive to heat, light, and moisture. To preserve its freshness and extend its lifespan, we recommend storing your tea in an airtight, resealable container. Your tea should be kept in a dark, dry environment away from heat sources. We recommend drinking your tea within a year in order to enjoy its full, original flavor profile.

Natural flavors are derived from essences and extracts, adding a distinctive taste and aroma to each blend. They are obtained from real fruits, plants, herbs, nuts, and similar natural sources. In contrast, artificial flavors are created using substances that might not occur naturally. While they mimic natural elements, these components can be produced in a laboratory or factory setting.

We offer fast and affordable shipping from Darjeeling, India, with most orders arriving at your doorstep within a week. If there's ever any issue, our U.S.-based team is ready and eager to help. From order to delivery, we're here to offer you a premium tea shopping experience.

We ship worldwide! No matter where you are in the world, you can have access to the highest quality Darjeeling teas and blends.

Orders ship within 1 to 3 business days. Once your items ship, you will receive a confirmation email with tracking information. Most orders are delivered 5 to 7 business days after shipping.

Please contact us and we will do our best to meet your cancellation or change request. In order to provide the best possible customer experience, we begin preparing your order for shipment as soon as possible. If your order has been packed or shipped, we will be unable to accommodate your request.

Our packing slips do not include prices or totals that show the order value to the package recipient. The order value is only displayed in the email sent to you once your order is confirmed.

You can enter all codes in the Discount Code field during checkout. Be sure to click apply after entering your coupon code to update the total price. Please note that not all products may be eligible for discounts.

Unfortunately, it is not possible to add a coupon code after your order has been placed. If you forgot to add a promotional coupon code, you can still make use of this code on any new orders for as long as the promotion is live.

In most cases, orders will fail if there is an error with the billing information entered during checkout. We recommend that you review your payment and billing information and try placing your order again.

We guarantee your 100% satisfaction with our specialty teas. Should your order arrive damaged, please contact us for a complimentary replacement. We ask that you provide a photo as proof of damage before we fulfill your replacement request.

If you find that you do not enjoy our tea, please contact us for a one-time store credit for the value of the item, excluding shipping charges. Requests must be made within 30 days of the order delivery date.

If you placed your order within 48 hours prior to a promotion, we may offer store credit for the difference in sale value upon request. Please note, we do not offer refunds at this time.

For additional assistance, please submit a contact form or reach out to support@botanikatea.com.